Website service terms

These terms apply between EVOOOL PTY LTD (“we”) and the business that accepts our proposal (“you”). Accepting a proposal accepts these terms.

1. What we do

We build your new website as described in the proposal, host it, keep it secure and backed up, and make the content changes you request within your plan’s monthly allowance. Work outside the plan, such as new features or a redesign, is quoted at a fixed price and only done if you agree.

2. Price and payment

Prices are in Australian dollars and exclude GST, which is added where it applies. Nothing is payable until you have approved the new site and it is live on your domain. After that, the monthly fee is paid in advance by card or bank transfer.

3. Term and leaving

The minimum term is 12 months from go-live. After that the plan continues month to month, and either of us can end it with 30 days’ written notice. If you do not approve the new site, you can walk away before go-live and owe nothing.

4. You own your website

Your domain name, content, images you supply and the site files stay yours. When you leave, we hand over the full site files and help move them to a provider of your choice at no extra cost. Images we create for your site are yours to keep using.

5. Your content

You approve everything before it is published. You are responsible for the accuracy of professional, legal and regulatory statements on your site. We will flag anything that looks like it needs checking, but we do not give legal, tax or financial advice. We only act on requests from people you authorise.

6. Privacy and access

We only access what we need to run your website and its domain settings. We do not access your email or client files. Enquiries from your website go to you. To report results, we count anonymous visits and button taps, without cookies or personal information. See our privacy policy.

7. Availability and liability

We aim to keep your site online at all times and to restore it quickly from backups if something goes wrong. Our total liability is limited to the fees you paid in the previous three months. Nothing in these terms excludes your rights under the Australian Consumer Law.

8. Mentioning you as a client

We will only name you as a client with your permission, and we ask again before quoting you or publishing a case study.

9. Law

These terms are governed by the laws of the Australian state or territory where your business is located.